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Luxury Suites

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Luxury SuitesLuxury SuitesLuxury SuitesLuxury Suites

Sleeps: 2 guests (max 2 adults)
Children: are allowed in this room type

Private and stylishly decorated, the Luxury Suites are a joy to spend a night in and difficult to leave. The large windows above the bath and giant sliding doors to the deck offer incredible views of the riverbed and any animals that may be wallowing there. Each of the 18 Luxury Suites have an en-suite bathroom, indoor and outdoor shower and have been carefully designed and spaced to provide privacy. The elegant finishes and extremely comfortable beds complete the impressive rooms. Facilities include: Air-conditioning, Bath Tub, Coffee Maker, Disabled Suitable, Fan, Hairdryer, International Adaptor, Kettle, Laundry Service, Mini Bar, Mobile Coverage, Mosquito Net, Outdoor Shower, Phone, Safety Box, Shower, Slippers, Toiletries, Free WiFi

  • Air-conditioning  
  • Bar fridge  
  • Bathroom (en-suite)  
  • Bathroom towels supplied  
  • Bed linen supplied  
  • Complimentary toiletries  
  • Hairdryer  
  • Internet connection (wireless)  
  • Patio / verandah / balcony  
  • Safe for valuables  
  • Smoking: not allowed

Family Suites

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Family SuitesFamily SuitesFamily SuitesFamily Suites

Sleeps: 4 guests (max 2 adults)
Children: are allowed in this room type

Private and stylishly decorated, the Luxury Suites are a joy to spend a night in and difficult to leave. The large windows above the bath and giant sliding doors to the deck offer incredible views of the riverbed and any animals that may be wallowing there. Each of the Luxury Suites have an en-suite bathroom, indoor and outdoor shower and have been carefully designed and spaced to provide privacy. The elegant finishes and extremely comfortable beds complete the impressive rooms.Air-conditioning, Bath Tub, Coffee Maker, Disabled Suitable, Fan, Hairdryer, International Adaptor, Kettle, Laundry Service, Mini Bar, Mobile Coverage, Mosquito Net, Outdoor Shower, Phone, Safety Box, Shower, Slippers, Toiletries, WiFi

  • Air-conditioning  
  • Bar fridge  
  • Bathroom (en-suite)  
  • Bathroom towels supplied  
  • Bed linen supplied  
  • Complimentary toiletries  
  • Hairdryer  
  • Internet connection (wireless)  
  • Patio / verandah / balcony  
  • Safe for valuables  
  • Smoking: not allowed

Bush Suite

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Bush Suite

Sleeps: 2 guests (max 2 adults)
Children: are allowed in this room type

Private and stylishly decorated, the Luxury Suites are a joy to spend a night in and difficult to leave. The large windows above the bath and giant sliding doors to the deck offer incredible views of the riverbed and any animals that may be wallowing there. Each of the 18 Bush Suites have an en-suite bathroom, indoor and outdoor shower and have been carefully designed and spaced to provide privacy. The elegant finishes and extremely comfortable beds complete the impressive rooms. Facilities include: Air-conditioning, Bath Tub, Coffee Maker, Disabled Suitable, Fan, Hairdryer, International Adaptor, Kettle, Laundry Service, Mini Bar, Mobile Coverage, Mosquito Net, Outdoor Shower, Phone, Safety Box, Shower, Slippers, Toiletries, Free WiFi

  • Air-conditioning  
  • Bar fridge  
  • Bathroom (en-suite)  
  • Bathroom towels supplied  
  • Bed linen supplied  
  • Complimentary toiletries  
  • Hairdryer  
  • Internet connection (wireless)  
  • Patio / verandah / balcony  
  • Safe for valuables  
  • Smoking: not allowed

A NOTE ABOUT RATES

Rates include :
Accommodation
All meals, tea and coffee, snacks
Dawn and dusk safaris in open game vehicles
Bushveld walks
Sundowner drinks on game drives

Excludes
Conservation fee, TOMSA and Community levy of R250 per person per day.

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    • Accommodation total
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  • Cancellation Policy

    Cancellation - Individuals:

    • Upon confirmation of reservation, TC reserves the right to charge a cancellation fee unless the reservation is cancelled within 24 hours of the original confirmation of the reservation. Applicable cancellation fee equivalent to:

    • 60 to 31 days prior to arrival at the lodge = 25% Cancellation fees (Non-refundable deposit to apply)

    • 30 to 00 days prior to arrival at the lodge = 100% Cancellation fees, unless the reservation is cancelled within 24 hours of the original confirmation of the reservation

    • All deposits of 25% received on confirmation are Non-Refundable and will apply as cancellation fees



    Cancellation - Groups:

    The cancellation of a provisional reservation will not incur cancellation fees, provided that the reservation is released by the Guest, in writing, outside of 151 days of the stipulated date of arrival. Cancellation of reservations for Groups made within 30 days of intended arrival will not incur cancellation charges if cancelled within 24 hours of original confirmation.



    The Guest shall be liable for the following cancellation fees on the cancellation of a confirmed reservation or a reduction in the number of rooms or guests, namely:

    • 150 – 91 days prior to arrival at the lodge = 35% of the full amount if the entire booking is cancelled or 35% of the revenue relating to the cancelled rooms

    • 90 – 61 days prior to arrival at the lodge = 50% of the full amount if the entire booking is cancelled or 50% of the revenue relating to the cancelled rooms

    • 60 – 31 days prior to arrival at the lodge = 75% of the full amount if the entire booking is cancelled or 75% of the revenue relating to the cancelled rooms

    • 30 – 00 days prior to arrival at the lodge = 100% of the full amount if the entire booking is cancelled or 100% of the revenue relating to the cancelled rooms, unless the reservation is cancelled within 24 hours of the original confirmation of the reservation

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Cancellation Policy

Cancellation - Individuals:

• Upon confirmation of reservation, TC reserves the right to charge a cancellation fee unless the reservation is cancelled within 24 hours of the original confirmation of the reservation. Applicable cancellation fee equivalent to:

• 60 to 31 days prior to arrival at the lodge = 25% Cancellation fees (Non-refundable deposit to apply)

• 30 to 00 days prior to arrival at the lodge = 100% Cancellation fees, unless the reservation is cancelled within 24 hours of the original confirmation of the reservation

• All deposits of 25% received on confirmation are Non-Refundable and will apply as cancellation fees



Cancellation - Groups:

The cancellation of a provisional reservation will not incur cancellation fees, provided that the reservation is released by the Guest, in writing, outside of 151 days of the stipulated date of arrival. Cancellation of reservations for Groups made within 30 days of intended arrival will not incur cancellation charges if cancelled within 24 hours of original confirmation.



The Guest shall be liable for the following cancellation fees on the cancellation of a confirmed reservation or a reduction in the number of rooms or guests, namely:

• 150 – 91 days prior to arrival at the lodge = 35% of the full amount if the entire booking is cancelled or 35% of the revenue relating to the cancelled rooms

• 90 – 61 days prior to arrival at the lodge = 50% of the full amount if the entire booking is cancelled or 50% of the revenue relating to the cancelled rooms

• 60 – 31 days prior to arrival at the lodge = 75% of the full amount if the entire booking is cancelled or 75% of the revenue relating to the cancelled rooms

• 30 – 00 days prior to arrival at the lodge = 100% of the full amount if the entire booking is cancelled or 100% of the revenue relating to the cancelled rooms, unless the reservation is cancelled within 24 hours of the original confirmation of the reservation

⨯

Frequently Asked Questions

Why do I have to pay a deposit?

This is a sign of good faith. Properties hold rooms for you, which they could sell to someone else, so if you don't turn up, they lose revenue. By paying a deposit of 50% (industry standard) you show the property that you are intending to arrive and they will accordingly turn others away.

Can I pay the deposit at month end?

That depends on the property. Many have real time booking calendars, allowing people to book instantly online. If that's the case, bookings are first-come-first-book, and no rooms will be held provisionally unless specifically arranged. Send a request and ask for a specific payment date and they'll get back to you.

What is 3D Secure?

This is a security layer which checks that the person making the payment is the authorised cardholder by way of a one-time pin delivered by SMS or a secret code, ensuring the safety of your card.

3D secure is a legislated prerequisite for all online purchases in South Africa.

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