Apex Hotel is definitely a hidden gem in Estcourt. Cleanliness of our room was 100%, with a clean fresh smell although the cleaning ladies need to pay more attention e.g. a garment was left hanging in the bathroom since our arrival and we pointed this out to the manager on duty. The long mirror in the room was a bonus when getting dressed to attend a function which many hotels do not offer. We also appreciated the electric blanket. Overall a well-equipped, modernised room. We were very disappointed with the restaurant service on the day of our arrival. There was no one to assist/attend to us. We asked for assistance from one of the ladies, whom we later realised was an intern. Whatever we asked her for, the answer was "I don't know". We walked out of the restaurant and unfortunately had to go buy food somewhere else. I guess because of a function that was taking place, there was no one to attend to us, we don't know. The staff need to be a little friendly, very few will greet or acknowledge you. Overall we had a pleasant stay.