"How can I activate 3D Secure on my card?"
You will need to register your card with the respective bank. We've been assured that this is a quick and easy process, and will make all online purchases much safer. We've provided some details for South African banks below as well as instructions should your bank not be included in the list below.
ABSA
ABSA cardholders no longer need to register/activate 3D Secure. Just proceed to checkout and follow the prompts. A One Time Pin (OTP) will be sent to you via SMS or email.
Capitec Customers
Full instructions provided at: how to register with Mastercard SecureCode.
FNB
As an FNB customer please follow these steps to activate your card.
- Login to your online banking profile
- Once logged in select the "My Bank Accounts" tab
- Next select the "My Cards" tab
- Find the card you would like to activate
- Click on the "Activate Now" link in the "Verified by Visa" column
- Complete the required details
- You will be sent an OTP to your mobile phone - enter this when prompted
- Once this is done you can proceed with confirming your booking with the deposit payment via credit card
Investec
If you are an Investec cardholder, please use your credit card pin when prompted to submit the One Time Pin (OTP).
Nedbank
As a Nedbank customer please ensure you have your mobile phone with you before proceeding as you will be prompted for the OTP (one-time-pin) you are sent. Your Nedbank card is automatically registered for 3D Secure, if you encounter issues please contact your bank.
Standard Bank
Standard Bank cardholders no longer need to register/activate 3D Secure. Just proceed to checkout and follow the prompts. A One Time Pin (OTP) will be sent to you via SMS or email.
Visa Card Holders
Should you have a Visa credit card but do not bank with one of the banks in the list above please visit the Verified by Visa site. Once there follow the prompts to activate your card.
Mastercard Card Holders
Should you have a Mastercard credit card but do not bank with one of the banks in the list above please visit the SecureCode site. Once there follow the prompts to activate your card.
American Express Card Holders
Should you have an American Express credit card but do not bank with one of the banks in the list above please visit the Safekey site. Once there follow the prompts to activate your card.
Didn't answer your question?
Please email us or call during office hours +27 021 797 1134 and we'll gladly assist you.
How to make a booking
- Why should I book through SA-Venues.com?
- What is Secure EFT?
- What is 3D Secure?
- How do I activate my card for 3D Secure?
- What is SA-Venues.com Payment Protection?
- How do I redeem a voucher and what are the conditions?
- Terms of use for guests using the SA-Venues.com Website
Once you've made a booking
- Will I receive a receipt for my booking?
- I need to cancel my booking, how do I do this?
- How can I pay the balance of my booking?
Can't find your question?
Please email support@sa-venues.com or call during office hours +27 021 797 1134 and we'll gladly assist you.